Policies

 

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THE PROCESS

Pups are born, and everyone on the list is informed. A photo of the mom and puppies may be provided.

 

At four weeks, pups will get their NEO-par vaccine, their first worming, their microchips, and their photos will be taken.

The photos will be provided for all of you to view. You may come in person or choose via Video Call at this point.

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At eight weeks of age, they will receive their first 5-way and another worming. The pups will be seen by the vet at this time.

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At ten weeks the puppies will be ready to go to their new homes.

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WAITING LIST

This is how our waiting list works at English Cream Doxies. We encourage people to deposit $500 (which goes towards the purchase price) for their spot on the waiting list. If you are waiting on a puppy or litter but have not put down a deposit, you are not promised a place on the waiting list. Waiting list deposits are Non-Refundable. Litter birth dates are subject to change. 

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DEPOSITS

Waiting List Deposits:

Deposits must be made for a specific litter if the puppies are younger than four weeks old. Or if they have not been born yet.

Puppy Deposits:

Deposits must be made for a specific puppy if the puppy is older than four weeks.

Multiple Deposits:

Multiple deposits can be made at one time or over some time for various puppies and/or places on the waiting list. 

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If There Is Not a Desirable Puppy:

When it comes time for you to make your pick and you do not find a desirable puppy, your deposit will transfer to the next litter.    (There will be no refund of the deposit.) You will be placed on the list in the next available spot. (You will not be moved to the top of any upcoming litter waiting lists. You will not keep your spot in line. You will be added to the list in the next available place.)

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The Unexpected Loss of a Litter or Puppy:

If something should happen to the litter or the puppy you have placed a deposit on, your deposit will roll over to the next litter. Deposits are non-refundable.

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All Deposits are Non-Refundable.

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PICKING PROCESS

Once you have placed a deposit, you can schedule pick up once the litter is born. Everyone will pick in order from the waiting list at four weeks of age and take their pup home at ten weeks. 

Pictures of the puppies and the litter will be provided to those on the waiting list at four weeks of age. And then again at 6 weeks of age.

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PAYMENT

The remainder, after the deposit, and any delivery fees will be required on the day of pick up or delivery. We will send you an invoice to be paid online or we accept Venmo.

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Payment Plan:

You qualify for a payment plan if you place a deposit before the puppy is five weeks old. Payments must be made via Venmo. All Payments must be made before the puppy is six weeks old. If all the payments are not made by the time the puppy is eight weeks old, the money will be transferred to a place on the waiting list for the next available litter. All payments are Non-Refundable. We reserve the right to refuse the Payment Plan to anyone for any reason.

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DELIVERY

Delivery will not be made without a delivery fee paid in full. If delivery is made and you cannot make the meeting, we will have to charge additional fees for overnight stays or an additional trip. In most cases, deliveries within 300 miles cost $5 a mile(one Way). Delivery via airplane to the nearest airport is available for the price of the ticket plus the $150 puppy fee and one night's stay at a hotel of the breeder's choosing. We only deliver our pups; we do not ship. The pup will fly in the cabin with us. Or a flight nanny.

If you need special delivery, we would be happy to work something out with you.

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PUPPY BOARDING

We understand that your schedule does not always line up with our puppy dates. We will hold your puppy for you for up to a week after it is ten weeks old. After a week, we ask for a boarding fee of $15 a night. We will board your puppy for two weeks. If, after those additional two weeks, you are still unable to pick up your puppy, an additional $10 will be added to the fee, and we will board the puppy for seven more days. At the end of those seven days, we will reclaim the puppy(unless other arrangements are made). All boarding fees are non-refundable. We do not board adult dogs. Your puppy will continue to receive the Shots and De-wormings according to its schedule as long as it is with us. They will also receive love and age-appropriate training.

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RETURN POLICY

We do not accept returns. 

Because our facility is small, we cannot receive dogs back without overcrowding our own. Please have a contingency plan in place should you find yourself unable to keep your puppy. DO NOT surrender your puppy to the humane society. Please contact us if you are in an emergency situation. We advise proper puppy training to avoid unruly pets. If we find that you have surrendered your pet, you will not be allowed to adopt from us again. 

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Note: This is our preferred course of action. However, we reserve the right to change and alter the policy if the individual transaction requires altering for convenience reasons. We desire to make this process as easy and safe for both sides as possible. We reserve the right to refuse business with anyone for any reason. If you have any concerns or questions, please do not

hesitate to ask.

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NuVet vitamins

As a breeder, the health of my dogs and puppies is my top priority. That’s why I require NuVet Plus immune system builder for my buyers to qualify for my 2-year guarantee. Please consider this when preparing for your new puppy.

Hundreds of thousands of dogs and cats are using NuVet Plus to provide optimal health and a strong immune system. A strong immune system will protect them from environmental and food toxins such as backyard pesticides, hormones, and toxic formaldehyde in furniture and carpeting. NuVet Plus also supports proper development as well as beautiful skin and coat.
 

This is not just a vitamin. It’s an immune system builder with a precise balance of vitamins, minerals, omega fatty acids, amino acids, and high-potency antioxidants. That’s why it works so well through all three stages of a dog’s life.
 

P For puppies - Fills the immunity gap all puppies experience. Shortly after birth, maternal antibody effectiveness is significantly reduced. By eight weeks, your puppy’s immune system is at a vulnerable point. Once in their new home, the immune system is weakened by the stress of adoption and exposure to novel bacteria and viruses in their environment. This is also when the vaccine series is started. Vaccines are most effective if the immune system can respond adequately. Starting NuVet Plus now is important to helping your puppy grow into a healthy adult.

 

P For dogs in their prime - Provides the necessary antioxidants, amino acids, vitamins, and minerals to sustain peak performance during the prime of their lives.

 

P For older dogs - Helps provide the nutritional needs to live long, happy, and productive lives in their senior years.

 

We highly recommend NuVet Plus to keep your pup on the path to perfect health! It’s not available in stores and is only available to the general public with an order code from an authorized pet professional.
 

For your convenience, you may order directly from the manufacturer by calling 800-474-7044 and using Order Code: 39865, or ordering online at www.nuvet.com/39865 You can also save an additional 15% and assure you never run out of NuVet by choosing the “AutoShip” option at check out.